The contacts failed on both units shortly after purchasing them such that hot sync no longer worked. Poor quality.
Poor Quality
User: Rich Kinard, Dec 12, 2008
The contacts failed on both units shortly after using them preventing sync and repeatedly causing annoying messages to be displayed i.e. "Found New Hardware".
Defective
User: Michael Kifer, Sep 16, 2008
Received two of these cradles in the mail and none of them works.
Seems like a poorly crafted product with high defect rate.